Amenities And Services

  • Does Plaza Las Americas Have Valet Parking?

    The Valet Parking service is temporarily not available. We hope to restore the same as soon as possible. Sorry for the inconvenience.

    Plaza Las Américas Administration

  • Are Taxis readily available at Plaza Las Americas?

    The taxi stand is conveniently located at the mall's main entrance by The Cheesecake Factory and First Bank. They are available at all times during the mall’s operating hours.

  • Banks

    Conveniently located throughout the mall by the entrances. Our list of banks: Banco Popular, First Bank, and Oriental. 

  • Breastfeeding Lounge

    At Plaza Las Americas, mothers can breastfeed their babies in the common areas.

    For those who prefer their privacy, there are two breastfeeding lounges conveniently located at:

    • 1st Level across from the south restaurants women's restrooms.
    • 3rd Level across from La Terraza" Food Court women's restrooms. "
  • Does Plaza Las Americas have a gift card?

    If you are looking for the perfect gift, give the gift of choice. Give a PLAZA Gift Card.

    • Redeemable at both shopping centers – Plaza Las Américas and Plaza Del Caribe
    • At more than 450 stores and restaurants
    • Can be purchased in any denomination between $15 - $500
    • Funds never expire
    • Balance verification by phone or web: www.posagiftcard.com
    • $2.00 Activation Fee
      PLAZA Gift Cards can be purchased on the PLAZA App, at both centers’ websites, and at the Customer Service Centers.

    For the list of stores that accept the PLAZA Gift Card, visit the malls websites, or contact Customer Service.

  • Wheelchairs

    Wheelchairs are available on a first come, first serve basis, at no cost. Wheelchairs may be picked up at the Customer Service Center located on the first level, Grand Court. 

  • Copies / Faxes

    Copies and facsimiles are processed at a reasonable cost in our Customer Service Center located on the first level, Grand Court.

  • Customer Service Center

    Our Customer Service personnel is available to provide you with general information about the mall, the stores, the services, and our activities. It is located on the first level, Grand Court. For more information call (787) 767-5202.

  • Gift Wrap

    Gift wrapping is available at a reasonable price on the first level in Sears.

  • Lost and Found

    Lost and found articles can be picked up or returned at the security office located on the third level, in “La Terraza” food court.

  • Passport Services

    You can benefit from this service at the State Department Office, located on the second level, by Sears Brand Store.

  • Photo Development

    Available at Walgreens on the first level, Sears corridor.

  • Pon de PLAZA Shuttle Bus

    The Pon De PLAZA service is temporarily out of service. We hope to restore the same as soon as possible. Sorry for the inconvenience.

    Plaza Las Américas Administration

  • Portrait Studios

    There are two portrait studios at the mall, one on JCPenney’s fourth floor and the other at Sears’ third floor.

  • US Postal Service Office

    Located on the 1st Level, North Parking Deck entrance, across from Banco Popular

  • Are there adult diaper changing stations at PLAZA?

    Plaza Las Americas offers adult changing stations in both family restrooms; conveniently located on the 1st Level South mall bathrooms; and on the 3rd Level in the "La Terraza" food court bathrooms.

  • Are there VRS services available for the deaf at PLAZA?

    Video Relay Service empowers deaf people to place VRS calls to anyone and have a conversation in real time, with the help of an ASL interpreter. Available on the 1st Level by the Customer Service Center at Grand Court.

  • Are pets allowed inside the mall?

    Plaza Las Américas has a policy not to allow the presence of animals inside the shopping center. Pets are only authorized if they are classified as service animals.

General Information and Plaza Facts

  • Who Owns Plaza Las Americas? Do they own other shopping centers?

    PLA Holdings, Inc., a private company from Puerto Rico, owns Plaza Las Américas. It also owns Plaza Del Caribe shopping center in Ponce, located in the southern region.

  • Can I find samples of Puerto Rican art in Plaza Las Americas?

    Patronizing the arts and the Puerto Rican artisans is a serious commitment for PLAZA’s management. Since its beginnings, PLAZA has set aside space inside the mall, dedicated solely to Puerto Rican arts. Currently, you can acquire some samples of Puerto Rican craftsmanship in the Ricardo Alegría Cultural Hall on the third level by JCPenney. There you will find art pieces by 30 Puerto Rican artisans, continuously offering a wide variety of Puerto Rican arts and crafts, including carvings, engravings, paintings, handcrafted jewelry, and ceramics, among other works of art.

    Walking through our corridors, you will see art medallions that symbolize different aspects of Puerto Rican culture. These unique art pieces where created by renowned local artists such as Myrna Báez, Nick Quijano, Martita Pérez-García, Antonio Martorell and Jo Schneider. They celebrate the beauty of Puerto Rico as well as its culture.

  • Does Plaza Las Americas have medical offices or services related to health?

    Plaza Las Americas has a 12-floor tower where you can find a variety of private offices, mainly doctors, specialists, laboratories and other health-related offices. To access The PLAZA Tower, use the elevators located on the first and third levels of the mall. Check the Shopping Center Directory for directions. Besides parking for free, using the medical services at The PLAZA Tower allows you to visit PLAZA for errands, relaxation, or a meal, all in one trip.

  • Are there any employment opportunities at Plaza Las Americas?

    With close to 300 stores, a 15-screen movie theater and more than 40 restaurants, Plaza Las Americas is an excellent place to look for a job. For employment opportunities, go to the job postings section.

  • How can I get in touch with PLAZA’s mall management?

    To contact the administration call (787) 767-1525 during mall office hours (Monday through Friday - 8:30 AM to 5:30 PM) and our receptionist will direct your call. During the weekends contact the Customer Service Center at (787) 767-5202.

Store Information

  • How many stores does Plaza Las Américas have?

    Plaza Las Americas has 250+ stores, among them the anchors: Macy's, JCPenney, Sears, and Marshall's; and close to 50 places to enjoy a snack or a meal.

Doing Business At Plaza

  • What is the process to open a store in Plaza Las Américas?

    Plaza Las Americas presents attractive opportunities to establish your business, not only for local merchants, but also international ones. To obtain more information about opening a store at Plaza Las Americas, click on to the “Business @PLAZA” tab on the home page of this website and click on “Leasing.”